Brisk It Grills Limited Warranty and Return Policy

Brisk It Grills 90-Day Trial Policy and 3-Year Limited Warranty

Thank you for purchasing your Brisk It™ product(s). We stand behind our products and we are confident that you will enjoy using your new wood pellet grill. However, if you are dissatisfied or the product is deemed defective, please review our 90-day trial policy and 3-year limited warranty.

The 90-day trial policy and 3-year limited warranty apply only to original purchasers of genuine Brisk It wood pellet grills who purchased their product for residential use directly from briskitgrills.com. Purchases made from Amazon.com or other retailers may be subject to different or additional terms. The 90-day trial policy and 3-year limited warranty apply only if the product is in the United States at the time you wish to return it. Please retain your proof of purchase. 

Brisk It may in its discretion change the 90-day trial policy and 3-year limited warranty at any time, without any prior notice to you, by posting the changed 90-day trial policy and 3-year limited warranty on the Brisk It Grills website. The changes are effective immediately upon posting. It is your responsibility to check the "Last Updated" date at the top of this page and review any changes since the last version.

Brisk It Grills 90-Day Trial Policy

If within the first 90 days of receiving your new Brisk It wood pellet grill you are not completely satisfied for any reason, please contact us at support@briskitgrills.com to initiate the return process and a refund will be issued once we have received the product.

Please note that if you return a product under our 90-day trial policy that we originally shipped to an address in Alaska or Hawaii, we will be unable to refund the shipping fees that you paid for the original delivery.

The 90-day trial policy is limited to one return per household per year, and it must be exercised directly with Brisk It Labs, Inc. no later than the 90th day following the delivery of the product for which you want a refund.

Our 90-day trial policy applies only to original purchasers of genuine Brisk It wood pellet grills who purchased their product directly from the website briskitgrills.com, an authorized Brisk It Labs, Inc. distributor, or an authorized Brisk It Labs, Inc. retailer. The 90-day trial policy may not apply, or may apply differently, to purchases of Brisk It wood pellet grills via other authorized distribution channels, including Amazon.com, or from unauthorized sources. Please retain your proof of purchase.

Brisk It Grills 3-Year Limited Warranty Policy

This limited warranty applies to Brisk It wood pellet grills sold and manufactured by Brisk It Labs, Inc. Under this limited warranty, Brisk It Labs, Inc. warrants that Brisk It wood pellet grills are free from defects in material or workmanship under normal residential use during the warranty period of three (3) years from the original date of purchase.

During the warranty period, Brisk It Labs, Inc. will repair or replace parts found to be defective at no charge. Original parts approved for repair or replacement by Brisk It Labs, Inc. must be returned prepaid. Shipping charges and labor charges associated with the determination or replacement of defective parts are not included under this limited warranty.

This limited warranty is only valid if the product is assembled and operated according to assembly and usage instructions and preventative maintenance is followed, as outlined in the Owner’s Manual provided. This limited warranty shall be void if the product is not assembled or operated in accordance with all instructions provided; the product is resold or traded to another owner; components, accessories, or fuels not compatible with the product have been used; the product has been used in commercial application; or the user has abused, misused, or failed to maintain the product.

This limited warranty does not apply to paint, grill cover, or damage caused by corrosion and normal wear and tear. Normal wear and tear of the product includes cosmetic and other immaterial deterioration that may occur with use of the product over time, such as surface rust, dents, scratches, etc.

Brisk It Labs, Inc. shall not be liable under this or any implied warranty for incidental or consequential damage to the property or persons resulting from the use of this product. This limited warranty gives the customer specific legal rights, and the customer may also have other rights, which vary from state to state.

To make a claim under this warranty, please have the following information available: purchaser’s name, proof of purchase, and an accurate description of the problem.

Contact Us

For assistance with assembly, parts, warranty, and customer service, please contact us at support@briskitgrills.com